Join the Therapists of the Department

The process of opening a supplier number with the Ministry of Defense is managed by the Suppliers Unit in the Defense Procurement Directorate, the procurement body of the Ministry of Defense. To register with the Ministry of Defense as a "Ministry of Defense Supplier," please visit the E-commerce website, go to the top menu under 'Supplier Information,' select 'Supplier Registration,' and then 'Online Registration for a New Supplier'.

After filling in the required fields on the website, you will receive a reference number. Your handler's details will be submitted to the Suppliers Committee, and upon completion of the process, you will receive an email notifying you of your registration as a Ministry of Defense Supplier, along with your supplier number, username, and password for the e-commerce website. This website is used by Ministry of Defense suppliers for signing agreements, tracking invoices, and more.

Contact the Suppliers Unit

To join the emotional care provider database of the Department of Families, Commemoration, and Heritage, please complete the online registration form, whether you are joining as an independent provider or as a therapist working in a clinic.

Fill out the online registration form

For clinics and mental health centers to serve as providers for the Department of Families, Commemoration and Heritage, the following steps must be completed:

Possible types of engagement for work as a provider in the field of mental health care with the department: 

After receiving a supplier number and approval as a provider meeting the treatment criteria, you must sign a service agreement as a mental health care provider. The agreement will be sent via email by the Social Services Unit along with instructions for signing the agreement and a link to the personal area on the e-commerce website.

This agreement is valid for 4 years and is based on a standard estimate for a new provider.

After signing and completing the integration of the agreement into the system, you will receive an email confirming the completion of the process and the ability to start treating bereaved family members through referrals provided by the social worker in the relevant district.

Approved providers will appear in the digital therapist database and must submit an invoice at the end of each month along with the referrals and signed treatment logs for the treatments performed. 

How to submit a payment request for Ministry of Defense providers

Before starting treatment for a bereaved family member, you must receive a referral from the accompanying district. The referral includes a treatment tracking report, which must be signed by the client at the end of each session. At the end of each month, the invoice must be submitted with the referral and treatment tracking report through the invoice submission system.

For your use: Supplier invoice submission guide. The guide includes several steps; please follow the instructions and steps in the guide.

For further inquiries, you can contact the suppliers hotline at: 073-3531443 or via email at mishpahot_moked_sapakim@gov.il

Cancellation: If the treatment referral authorizes payment for a canceled appointment, the cancellation must be recorded on a separate line below the approved treatment, for each date separately. Do not combine the cost of the treatment and the cancellation fee in the same request.
 
Appointment cancellation: According to the psychosocial therapy provider agreement, in special circumstances where the bereaved family member does not attend the scheduled treatment and does not notify 23 hours before the appointment, the Ministry of Defense will pay the provider 50% of the hourly treatment rate, up to a maximum of 3 times per year per provider.

The provider must keep a copy of every invoice or payment request submitted to the Ministry, including the referral and treatment reports.

Providers approved as meeting the department's criteria as an authorized therapist. Referrals to them are made independently by bereaved family members. Payment to the provider is made by the bereaved family members, who are eligible for reimbursement according to the rate set by the department. 
 
Since the provider's engagement is directly with the bereaved family member ("independent reimbursement provider"), the provider will not appear in the department's digital therapist database.
 
Process for joining as a reimbursement provider

If you have been contacted by a bereaved family member eligible for reimbursement for mental health care, you must complete the form and attach your professional certificates, so that the family member can receive reimbursement for the treatment upon presenting the receipts provided.

Link to the reimbursement provider registration form

Intended for psychologists who meet one of the following conditions:

• Specializing in clinical, medical, rehabilitation, educational, or occupational psychology.
• Interns in clinical, medical, rehabilitation, or educational psychology in their third year or above, working in a clinic recognized by the Department of Families, Commemoration and Heritage, and receiving continuous supervision from a certified supervisor.

Intended for registered social workers who meet one of the following conditions:

• Bachelor's degree with at least 5 years of professional experience.
• Master's degree with at least 3 years of professional experience.
• Preference will be given to those with a three-year psychotherapy certificate or a certification in couples and family therapy.
• Proof of registration in the social workers' registry.

Intended for individuals with a master's degree in expressive arts and creative therapy, with at least 5 years of experience.

Intended for specialists in psychiatry or physicians registered with the Ministry of Health as being in the process of specializing in psychiatry.