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Emotional Support

We are here to assist you in selecting and financing the emotional support that is right for you, to help you cope with your loss

Who is this page for?
    Bereaved Parents
    Widows and Widowers
    Orphans
    Fiancées and Fiancés
    Siblings
    Guardians of Orphans

What is emotional support intervention?

Mind-body treatment through structured activities such as hydrotherapy, animal-assisted therapy, therapeutic horseback riding, or therapeutic gardening.

  • For assistance in choosing the treatment or emotional therapist – our social workers are here to help you.

  • If you have already chosen the therapist – before starting the treatment, please contact us to ensure they meet the criteria outlined in the department's guidelines.

Below we will detail the conditions for receiving funding.

Mental health assistance in emergencies

If you need immediate emotional support, assistance is available 24/7: 

  • Call the emergency hotline of ERAN at *1201

  • Contact the Psychological First Aid Hotline.

Updated 1.2.26

What can you receive?

We can assist in funding one of the following therapies:

  • Hydrotherapy.

  • Animal-assisted therapy.

  • Therapeutic horseback riding.

  • Therapeutic gardening.

Duration and frequency of treatment:

  • Weekly one-hour sessions (30 to 45 minutes long)

  • Therapy for a period of up to 12 months every time, and for of up to 3 years in total (up to 162 sessions in total).

Guardians of orphans

You can choose one of two therapeutic tracks: Emotional support intervention or mental health counseling

How to apply?

 Reimbursement can be received through the benefits slip - up to 290 ₪ per treatment hour, excluding VAT.
To receive reimbursement, submit original receipts through your account, including:

  • The name of the treatment recipient.

  • ID number.

  • Session dates.

  • Payment method.

  • It is important that the receipt specifies the type of intervention (hydrotherapy, therapeutic gardening, animal-assisted therapy, therapeutic horseback riding) and the session dates.

If necessary, we will contact you and request additional documents to review the application.

My account

What happens after you apply?

We will respond within 25 business days from the receipt of all required documents. If there is any delay, we will make sure to inform you.

Contact us

We invite you to contact us and seek assistance from our social workers, to choose the right treatment and therapist, and get an approval before starting the treatment.