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Medical Consultation

Reimbursement for consultation in case of a medical condition or regarding surgical intervention

Who is this page for?
    Bereaved Parents
    Widows and Widowers
    Fiancées and Fiancés

What can you receive?

Reimbursement for one or more medical consultations, up to a maximum amount of 1,003  ₪Last updated on 1.1.2026 per calendar year.

The reimbursement will be provided for consultations or treatments for medical purposes only, and not for cosmetic treatments or surgeries, or psychiatric consultations.

Before submitting an application for reimbursement, you must first exhaust your rights at your HMO or supplementary insurance.

The reimbursement amount you can receive from us is the difference between the amount you paid for the consultation and the amount you are eligible to receive back from your HMO and insurers, even if you did not actually receive that amount, and up to the maximum amount specified.

For example: If you paid 1,000 ₪ and the HMO reimbursed you 600 ₪, you are entitled to the difference - a reimbursement of 400 ₪.

Bereaved parents - good to know

In the case of a pair of parents - each of you is eligible to claim the reimbursement separately.

Bereaved parents, widows and widowers experiencing a second loss

Bereaved parents, widows, and widowers experiencing a second loss are entitled to a 200% reimbursement.

How to apply?

To receive reimbursement, submit an application through your account: 

  1. Receipt or tax invoice
    You must attach an original receipt or tax invoice in your name, or a certified copy, indicating the consultation with a specialist physician, including the field of specialization and the specialist's license number.

  2. Declaration of receipt or non-receipt of payment from another source
    Before submitting an application to exercise your eligibility, you must first exhaust your rights with any other funding source and attach a declaration indicating whether a payment was received or not from that source.

If necessary, we will contact you and request additional documents.

My account

What happens after you apply?

  • We will respond within 14 business days from the receipt of all required documents. If there is any delay, we will make sure to inform you.
  • After eligibility is approved, the reimbursement will be transferred via the monthly benefit slip.